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This article provides |
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the various functionalities for multiple chat results in |
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Conversations while logged in. |
Step 1
Select Multiple Chats
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Locate the
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Check-boxes: On the left side of each chat result, there is a checkbox.
Select Individual Chats: Click on the
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check-boxes next to the chats you want to select. You can select multiple chats by clicking the checkbox next to each one.
Select All Chats: If you want to select all the visible chat results at once, click the checkbox at the top of the column, as depicted in the image above.
Step 2
Open the Actions Menu
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Once you have selected the chats, look towards the top right corner of the screen. You will find the “Actions” button, as indicated in the screenshot.
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Click on the “Actions” button to open a
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drop-down menu with various options.
Step 3
Choose the Desired Functionality
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Copy:
Hover over or click on Copy in the
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drop-down menu.
Select either Conversation or Replies based on what you want to copy from the selected chats.
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Export:
Click on Export to save the selected chats to your local machine.
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Choose Content Type:
Conversation: If you want to export the entire conversation.
Replies: If you only want to export the replies from the chat.
Choose File Format: Click either the Word Document (.docx) or Text File (.txt) button to export the selected chats in your preferred format.
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Delete:
Click on Delete if you wish to remove the selected chats from your results.
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After clicking the “Delete” icon, a confirmation window will pop up: |
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 Click "Delete" to confirm the deletion, or click "Cancel" to abort the action. |
Please note that your Accelerate’s appearance may vary depending on your selected mode (dark or light).